ROSALIE | CHIC COLLARED JACKET
return information
You can easily return or exchange your item within 30 days — no questions asked. This also applies to sale items. We want you to truly love your new piece and feel great wearing it.
Emily & Sarah
Free Shipping
We always offer free shipping across Canada. Every order is carefully packed by us and shipped straight to your door with care and attention. As soon as your order is on its way, you’ll receive a tracking number so you can follow it every step of the way.
Emily & Sarah
Opties kiezen
Tedarline Toronto
I'M HERE TO ANSWER YOUR QUESTIONS
Frequently Asked Questions
Once your order has been placed, you’ll receive an order confirmation email from us shortly after. This email confirms that your order has been received successfully.
If you notice any mistakes in your order, please contact us as soon as possible so we can help correct them. If you haven’t received a confirmation email, we recommend checking your spam or junk folder first. If it’s still not there, feel free to reach out to us and we’ll be happy to assist.
Emily & Sarah
Please note that the measurements shown on our size charts allow for a tolerance of approximately 0.4–0.8 inches. Each product has its own size chart on the product page, and all measurements are taken in inches.
If an item doesn’t fit as expected, you’re welcome to return it in accordance with our Return Policy. If you have any questions about sizing before ordering, feel free to reach out — we’re always happy to help.
Emily & Sarah
We photograph all of our products as accurately as possible and don’t use filters that would alter the true colors. That said, slight color differences can occur depending on your phone or computer screen settings.
If you’re not happy with your order, please don’t hesitate to reach out to us. We’ll be happy to help with a return or exchange in line with our Return Policy.
Emily & Sarah
If a size chart isn’t available on the product page, we generally recommend ordering one size up to ensure the best fit.
If you have any specific questions about sizing or measurements, feel free to email us — we’re always happy to help you choose the right size.
Emily & Sarah