Eliza – Elegant and Warm Coat

Once your order has been placed, you’ll receive an order confirmation email from us shortly after. This email confirms that your order has been received successfully.

If you notice any mistakes in your order, please contact us as soon as possible so we can help correct them. If you haven’t received a confirmation email, we recommend checking your spam or junk folder first. If it’s still not there, feel free to reach out to us and we’ll be happy to assist.

Emily & Sarah

Please note that the measurements shown on our size charts allow for a tolerance of approximately 0.4–0.8 inches. Each product has its own size chart on the product page, and all measurements are taken in inches.

If an item doesn’t fit as expected, you’re welcome to return it in accordance with our Return Policy. If you have any questions about sizing before ordering, feel free to reach out — we’re always happy to help.

Emily & Sarah

We photograph all of our products as accurately as possible and don’t use filters that would alter the true colors. That said, slight color differences can occur depending on your phone or computer screen settings.

If you’re not happy with your order, please don’t hesitate to reach out to us. We’ll be happy to help with a return or exchange in line with our Return Policy.

Emily & Sarah

If a size chart isn’t available on the product page, we generally recommend ordering one size up to ensure the best fit.

If you have any specific questions about sizing or measurements, feel free to email us — we’re always happy to help you choose the right size.

Emily & Sarah